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Buncombe County (WLOS) — A parent is upset about an incident that happened on a mountain school bus.
On Wednesday, an Enka High School bus got stuck after veering off the side of the road.
“If an incident happens, I think the parents should immediately be notified,” said Ben Hall, the parent of one of the students on the bus.
Hall said his kids mean everything to him, so you can imagine his desperation when he got a scary phone call from his son.
“He used one of his friend’s phones to call me to let me know the bus had wrecked,” Hall said.
So, Hall got in the car and rushed to the scene.
“When I got there, the bus was blocking one and half lanes on a two-lane curve,” Hall said.
It wasn’t a wreck, but the bus had veered off Luther Road in Candler.
A spokesperson for Buncombe County Schools said the bus “got stuck in the mud on the side of the road, briefly.”
“The bus driver had unloaded the bus from where it was sitting, and it was on an embankment,” Hall said. “Not super steep, but just a slant.”
Hall said his concern, was that no one had called 911.
“Some kind of traffic control and the safety of the kids was my concern,” Hall said.
So, Hall said he called for help.
“The 911 operator actually said that he was shocked that they hadn’t heard about it from the school system,” Hall said.
Hall said the school hadn’t told parents either.
“I still, to this moment, after 25 hours, have not received a call of anything about the bus incident yesterday,” Hall said.
Hall said he just wants better communication.
“I was just really concerned about the kids’ safety,” Hall said.
The school system spokesperson said the bus was pulled out and continued on its route. She also said it’s a case-by-case basis, but school officials typically send parents a message if the bus is seriously delayed because of something like traffic or a breakdown.
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